4th January 2022

Transport offer for Essex residents unable to get to Covid-19 booster appointments

 People living in Essex, who have no means of transport, can now get help to attend pre-booked appointments.

People who are struggling to attend their booster jab appointment because of transport issues can now get help from Essex County Council.

The Essex Wellbeing Service is now able to organise transport for Essex residents who are finding it difficult to organise a way to attend their vaccine appointment. Transport will be provided by taxi service.

This service is free of charge and can also be used if you need transport to get to your first or second dose appointments.

Essex residents who would like help getting to their appointments can email provide.essexwellbeing@nhs.net or call 0300 303 9988.  The phone line is open Monday to Friday from 8am to 7pm and from 10am to 2pm on Saturdays. Callers’ need will be verified, and they will be asked to provide their booking reference or a screenshot of their appointment confirmation.

Cllr John Spence, Cabinet Member for Health and Adult Social Care said: “We don’t want anyone to be left behind in receiving their Covid-19 booster jab.

“If getting to an appointment is an issue because someone doesn’t have access to transport for whatever reason, please don’t hesitate to call or email the Essex Wellbeing Service.

“Book your appointment and contact them, it’s so important that everyone is protected.”

Alternatively, in some areas of Essex there are Community Transport routes which residents without transport can contact directly. These are also for pre-booked appointments.

Community360 for the Colchester or Maldon area: 01206 216600.

Epping Forest Community Transport: 01992 579556.

Braintree Community Transport: 01376 557883.

Tendring Community Transport: 01255 436962 or 07948055888.